Our donation kiosks offer a user-friendly platform for charities to collect donations, streamline fundraising processes, and maximize contributions effectively.

We provide various kiosk sizes, each with unique designs and features. Please contact us for tailored pricing based on your specific needs.

Yes, a monthly management fee covers software management and upgrades, waived for the first month. Additional costs may relate to the EFTPOS terminal provided by third-party suppliers and the payment network (e.g., Verifone, Worldline). For specifics, please reach out to us.

Charities must ensure essential amenities, including compatible EFTPOS terminals, a reliable power supply, and strong Wi-Fi connectivity. Our technical team can assist with network enhancements at minimal costs. Please contact us for support tailored to your requirements.

After accepting the offer letter, we can set up a demonstration system if available, although this is not guaranteed. The final kiosk typically takes 45-60 days for delivery after your confirmation. During this period, we assist with sourcing EFTPOS terminals and enhancing connectivity as needed.

The client is responsible for securing a compatible EFTPOS terminal as advised by our technical team. We can facilitate the acquisition process from appropriate providers, ensuring compatibility with the kiosk system.

Our service package includes ongoing management, monitoring, and application updates.

For any technical problems or queries, reach our dedicated support team at [email protected] or call at 028 437 1500.

A Merchant ID is essential for processing payments through the kiosk. You’ll need to contact your bank to acquire one compatible with the Verifone Network.

A Merchant ID is crucial for processing payments through the kiosk. It allows your organization to accept transactions securely. To obtain a Merchant ID, please contact your bank and ensure it is compatible with your selected payment network, such as Verifone or Worldline.

Absolutely! We can arrange a demonstration session for your organization, where decision-makers and trustees can be present. Our team will conduct a live demo to showcase the features and relevant details of our solution, which we believe will be instrumental in your decision-making process. Given the innovative nature of our solution, we highly recommend scheduling a demo presentation.

Due to high demand and limited availability of demo devices, we’re currently unable to offer/ guarantee a demo period. However, if devices become available, we may offer a 15-day trial installation, though it’s not guaranteed.

Yes, we provide customizable branding options tailored to align with your charity’s theme and branding requirements. Our design team will create a kiosk booth or corner that stands out and effectively matches your organization’s theme and goals. The design service is complimentary; however, costs for production, such as backdrop wall preparations and vinyl adhesive printing, will be invoiced at actual cost, reflecting our support for your charitable organization.

Our design team will assist in creating the initial posters and campaign materials for display on the kiosk screen, free of charge.

Following this initial support, we can help your team design up to eight additional campaign insertions per month during the first six months of the kiosk’s operation, provided the necessary content and information are supplied by your organization. We will also provide the required sizes and templates for your authorized team to create their own posters and campaign materials.

After the initial six months, or if you exceed eight insertions per month, we charge a nominal fee of $5 per additional insertion, using our pre-designed templates. Your team will have their own login to easily upload or delete materials, allowing for independent campaign management.

We are dedicated to helping your kiosk effectively showcase your campaigns while providing the support and tools you need for successful management.

Our solutions are ideal for community foundations, religious organizations, public foundations, and various nonprofit organizations focused on health, education, social services, wildlife preservation, and environmental protection.

Our commitment to continuous improvement involves engaging with various community organizations to understand their unique needs. We operate in multiple locations and maintain regular communication with the organizations using our systems. Every community has distinct characteristics, and we gather valuable feedback based on their experiences. This enables us to continually enhance our solutions with new features, ensuring they effectively meet the diverse needs of our clients for optimal performance.